What are confused states?
If you delete or rename a state in a workflow template, any associated workflows that were in that state will now be confused – because the state doesn't exist any more.
Confused states are denoted by a grey status indicator circle – see Status Indicator Circles.
Note: An invalid value for the color parameter in a {state} macro will also cause a grey circle.
How to fix?
It depends which mode the Space is running in...
In Space Mode:
- Workflow Authors: Add the missing state to the workflow template – no more confused states!
- Space Admins: For large-scale repairs – see: Initialize States
- End-users: For small-scale repairs, manually transition to valid state using buttons in the Workflow Popup.
In Page Mode:
- Workflow Authors: Add the missing state to the workflow template – no more confused states!
- Space Admins: This is why Space Mode was invented.
- End-users: Manually transition to valid state using buttons in the Workflow Popup.
