You can change between different apps in the Comala Documents Family if your needs change.

Cloud

Cloud

Cloud

Server

Server

Server


(blue star) Only one app from the Comala Document Management Family of apps should be installed and enabled on a Confluence Server instance at any one time.

  • to change between different products please uninstall your existing app and then install the new one

In a Cloud instance

  • only one app should be installed and enabled (otherwise  you may experience errors such as multiple workflow byline breadcrumbs displayed on a page)
  • workflow history must be backed up prior to uninstalling the existing app and installing the new app

In addition, please keep the following in mind when switching between apps

History and Settings

On the Server/Data Center platform

  • the workflow history created with the previous app will be retained and be visible in the new app
  • if a global or space level setting applies in the new application it will generally keep the same value as it had in the previous app

 On the Cloud platform

  • the workflow history created with the previous app is not retained but must be exported for each space and loaded after installing the new different app
  • if a global or space level setting applies in the new application it will generally keep the same value as it had in the previous app

If you are migrating from server to cloud, due to limitations in Atlassian Confluence Cloud the full workflow history is not currently retained.

Workflow Changes

  • If you are moving to a product with more features Comala Document Approval → Comala Document Control → Comala Document Management, the workflows that were previously applied to your spaces and pages will still be active.
  • If you are moving to a product with less features  Comala Document Management → Comala Document Control → Comala Document Approval, workflows that were previously active on pages and space will no longer be active.  You must use the workflows that are included with the product that is installed.

If you are migrating from server to cloud please review the information in our migration documentation for Comala Document Management. If you need further help please feel free to contact our support team 

Licensing

  • Changing to a new product requires the purchase of a new license/subscription
  • Licenses are not transferable to a different platform (when moving from server to cloud or server to data center for example)
  • Trial licenses can be generated from the Atlassian marketplace

 If you are migrating from server to cloud please feel free to contact our support team.